Local Authorities
Helping councils deliver accessible, efficient and joined-up digital services that improve outcomes for residents while reducing pressure on frontline teams.
We understand your challenges
Local Authorities are under increasing pressure to deliver more with less. Rising demand, limited budgets and increasingly complex services mean residents need to find information and access support quickly and independently.
That's where we come in.
We work with Adult Social Care, Children's Services, Family Hubs and corporate teams every day, designing digital solutions that improve self-service, simplify complex pathways and create better experiences for both residents and staff.
How we can help
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Improve access to information
Create engaging Information, Advice and Guidance websites that help residents find trusted information, services and local support.
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Streamline service delivery
Reduce administration through online assessments, event booking, directories, triage tools and digital workflows.
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Support better decision making
Use reporting, analytics and insights to understand demand, identify trends and continually improve your services.
Why councils choose PPL Innovate
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Public sector specialists
Our experienced team works with local authorities every day, understanding the challenges, priorities and regulations that shape public services
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Accessible by design
Accessibility is built into every solution we deliver, helping you meet WCAG 2.2 AA standards and the Public Sector Bodies Accessibility Regulations
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Secure UK hosting
Benefit from secure, UK-based hosting backed by ISO 27001 and Cyber Essentials Plus accreditation, giving you confidence that your data is protected
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Flexible procurement
Procure with confidence through established public sector frameworks or contract with us directly, making the procurement process simple and compliant
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Ongoing innovation
Our platform continues to evolve through regular enhancements, shaped by client feedback and a roadmap focused on solving real-world challenges
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Dedicated support
From implementation through to ongoing development, our friendly team provides dedicated account management, responsive support and expert guidance whenever you need it
Solutions for Local Authorities
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All Ages IAG Portal
A single accessible space for all ages to find trusted health and social care information and support.
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Adults IAG Portal
Offer clear, accessible information and guidance to help adults find the right care and support services.
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Children & Families IAG Portal
Information, services and resources to support children, young people and families at every stage.
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Corporate Digital Platform
Flexible web platform with built-in best practice and compliance.
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Directories
Help your users to find and access services, providers and resources.
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Online Assessments
Create user-friendly accessible and reportable online forms.