Custom illustrated graphics
Bespoke visuals designed around your pathways and requirements for clear, engaging navigation
Triage Tool
Simplify complex pathways and make information easier to navigate
Overview
Our Triage Tool combines an interactive visual journey, guided assessments and a flexible resource area to simplify complex pathways and make information easier to access. It helps users find the right support faster while making things clearer, improving self-service and easing the demand on frontline teams.
It can be tailored to multiple topics—such as Equipment and Adaptations, Dementia, Mental Health, Special Educational Needs and more—making it a versatile tool for a wide range of needs.
Features
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Fully responsive and accessible
A layout and interaction style that works seamlessly for all users on any device
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Smart guided assessment
Dynamic questions that surface tailored advice, resources and a personalised results page
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Flexible resource area
Upload and group documents and links for public use or lock them down as a professional-only zone
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Insightful reporting tools
Track commonly selected questions and concern areas to guide service planning and improvements
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Multi-topic flexibility
Easily adapted for areas like Equipment & Adaptations, Dementia, Mental Health, SEND and more
Benefits
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Simplified information
Visual journeys help users explore options and find clarity quickly
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Improved access to support
Tailored recommendations guide users to ideas and services they may not even know exist
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Data-driven decisions
Reporting provides hard evidence to identify demand, gaps and priority areas
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Enhanced self-service
Users can independently find answers and support, reducing pressure on frontline teams
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Varied learning styles
Ideal for people who prefer visual information over text-heavy content
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Grows with your needs
Flexible enough to support multiple topics and adapt as your services evolve
